It's that personal touch that makes our customers feel special

the People have spoken

I hate this trend so much. I very much prefer just being referred to as the group that is being targeted with the message. Our school does this and I have gotten plenty of messages like "Hello qaz, You haven't turned anything in for the X assignment yet due today" to then find out it's not just for a course I'm not following, but also a course that isn't even part of my study altogether. I have gotten these incorrect messages for so many courses, mostly business management classes (probably because they're less adapt with our online course platform, but I don't blame them, the UX is awful)

More of a bug than a gore

Software gore is when crazy uncomprehensible shit happens like for example screen become very glitchy giving weird paterns