1y ago

Anyone else having trouble with redgifs failing to load?

Starting today redgifs say "failed to load" and can't be viewed.

24 comments

Ive been having issues where a lot of videos just straight up dont work
- I use connect and not sync and have been having issues with a lot of videos too so I don't think it is just a problem with sync specifically
  
  Eternity same issue.

Anything other than pictures has trouble. Gifs in the past few days have been worse than normal.

For me if I try to open them in browser, it shows this error:
{"error":{"code":"FileAccessDenied","message":"Access to this file was denied for your application.","status":403,"rtfm":"https://github.com/Redgifs/api/wiki/Embedding-gifs#file-access"},"docs":"https://github.com/Redgifs/api/wiki/Embedding-gifs#file-access"}
- Hmm by that last link it looks like sync isn't on the list of whitelisted sites. Granted, it's not a site, but an app. Seems like we need some kind of authorisation.

I had that issue a month or so ago, so I switched to Boost. It's not the same, but there's enough settings to customize it and make it close enough. Kinda a bummer, I've used Sync for many years, but Lemmy is evolving fast enough to require an actively maintained app.
If Sync starts getting regular updates again, I would probably switch back.

I get a lot of messages about glide failing to load when trying to view gifs as well.

Lots of them pop open in Safari with an error. I can’t recall the exact text but it’s something about RTFM with regard to imbedding.

I frequently have that problem with redgifs on the website too. Even when I go directly to redgifs. Just earlier today, I was browsing and more than half the gifs I was trying to view failed to load, or were very slow to load. I've been having this same problem with redgifs for as long as redgifs has been a thing. I don't think the issue is with Sync, but with redgifs.
- Thanks for the explanation! I hadn't considered that