The complaints I’ve seen are that the brand new economic simulation is largely fake. This was proven, though the developers denied this and said that it was a “bug”. I’ve taken a step back from the game until that sorts itself out.
It looks like their stance was, "We made the game this way. If players are unhappy with the mechanics we implemented, this may not be the right game for those players."
It's apparently newsworthy that they're backpedaling from their previous statements; Now they might be willing to take a second look at the complaints.