Manufacturers love the "it doesn't affect the functionality or durability" excuse, but to me that's insufficient.
That's like a display manufacturer ignoring a dead pixel. Yes, the monitor will work, and yes, it probably won't mean new dead pixels appearing. So what? I didn't pay for a monitor with one less pixel.
I didn't pay for a phone with bumps on the screen, and the adverts about the phone didn't include the possibility of bumps.
I returned a TV to Best buy because it had a dead pixel. I remember the manager was real annoyed, but exactly what you said. What, I saved up for all that time to buy a TV... Only to pick the wrong one in the line and I should suffer for it? Nah. Exchanged it for a working one, manufacturer can take the hit, not me
Do you own one? Can you see the bumps with the screen on? The screen doesn't have to look good when it's off - there's nothing to look at then. It just has to look good when it's on.
I made a generalist point about manufacturer replies to user-raised concerns. I don't have to own one. My example didn't even relate to smartphones.
Can you see the bumps with the screen on?
I don't know. A good amount of users noticed it, so it's certainly something different from other panels and that stuck out to new owners. What I do know is that I wouldn't trust Google's evaluation if it's noticeable or not.
Can you see the bumps with the screen on?
That's for me to decide when I get a device. If it bothers me and I want a return, I don't care if you think it's okay. Usually, those "under the display components" appear when you use it in bright lights, like outside in a sunny day. Plus, people kept claiming those optical fingerprint sensors were invisible but I saw the outline from the sensor all the time when using my previous phone.
Expecting every display to not have dead pixel or 2 is incredibly wasteful. So many perfectly good monitors and TVs would end up as scrap if the manufacturer had to pull every single one. Mountains of ewaste.
This expectation of excessive perfection and uniformity is really damaging.
I have a Pixel 8 Pro. I can see the "bumps" if I look at an extreme angle with the screen off. They're not visible with the screen on, and they're below the screen so there's nothing to feel. It does seem like a non issue unless something changes.
How do you consider it a non-issue if it's a defect in something you purchased from a major manufacturer? I hope you got an extra discount for this when you purchased it.
I'm not convinced it's a defect. For it to be a defect, it has to be unintentional and unwanted. There's nothing at this point to suggest it was unintentional, and it doesn't have any impact on my experience using it, therefore it's not unwanted. It's entirely benign.