I wonder what percentage of the Linux users making these reports are already professional IT people in some capacity. I'm not convinced that it's "the open source way" causing this to happen, but instead suspect it's "the experienced engineer way".
I always always write strong feedback and extensive bug reporting for games. Doesn’t matter the platform. However, my daily is Linux and my daytime job is director for cloud eng and ops which is all linux distros. We write and manage massive nix fleets. Shit my career started writing and doing linux kernel work. It really made me appreciate good feedback and extensive reports on bugs.
Linux users are biased towards higher technical expertise, and they have a different mindset - most of the software that we use is the result of collaborative projects, and we're often encouraged to help the devs out. And while the collaborative situation might not be true for game development, the mindset leaks out.
I've never once touched the logs button until I used linux. Over my time asking for help with anything wrong on my machine I've been asked to provide logs, replication steps, what went wrong and what's supposed to happen. This has trained me to be a good reporter and sometimes these issues help me fix them myself. Thank you Linux community for providing these skills. This isn't gaming industry specific but even with things like protonvpn, vmware, virtualbox, and stuff on Arch I use.
My only problem with reporting bugs in a game, despite knowing how to report a bug and playing a lotta games, is that I don't always have the knowledge a thing happening is a bug and not the intended design. It's not like I, as a regular every day player, have insight into what was supposed to happen that would indicate a bug.
Obviously a bug like my guy doesn't jump despite pressing the jump button is pretty easy to recognize. But how am I to know the damage calculation is fucked up when I'm not told what the formula is supposed to be?
I think part of this that I'm not seeing talked about, and perhaps confused for "more tech savvy users", is just the user hostility of Windows.
9 times out of 10 when a Linux app or game crashes I get a verbose error and more often than not one that I can simply copy and paste.
9 times out of 10 when Windows, or much of windows software, crashes it gives some random number or code and in a window I can't even copy and paste out of.
My skill level doesn't change. Linux just isn't user hostile in nature making it easy to search for fixes and report issues. Where as on windows I can't summon the care or effort to manually transcribe the error so I can then do something with it.
I would report so many more bugs if there was a way to do so easily, in app, without having to create an account somewhere or signup to some website or specific forum. Give me a one-click “report bug” box and I’ll do it. BG3 did this well.
Bc linux users are not only more tech literate on average, but also have more of a sense of community and shared responsibility. Yeah, if we get annoyed by something, we know we're not the only ones, and if we can't fix it ourselves, we tell the ppl who can. You don't just assume it will always be broken, or assume a future update will magically fix it.
Real nice unique looking game too. Gameplay is good but the look and feel you can tell was a lot of effort and thought and love. Definitely glad I made the purchase especially after seeing this post. Cool dev
One issue with developing for linux is that userspace isn't consistent between repos. Steam has solved this by vendoring all of the most commonly used libraries like zlib or whatever.
Assuming the bug is in-game then this information would definitely be useful for developers.
I remember a gamedev complaining about this on Twitter but the outcome he came to was that he hated that Linux users submitted bug reports, stating the OS itself was broken and he refused to help any of them.
That's surprising to me. I get the vast majority of bug reports from Windows users. But I use auto generated crash reports that the user clicks OK to send and it's a music app, not a game, which might be different.
It all depends on whether the developer cares about fixing those bugs. For big studio games, the answer is obvious. For AAA games, even more so. The shriveled, starving optimist in me wants to think that those developers have become jaded and don't believe that players can make valuable bug reports.
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