Samsung and Other Manufacturers Disable Phones Bought on Gray Markets: A Consumer Nightmare

Many people in countries like Mexico often purchase gray market phones due to economic constraints. These devices are not stolen but are originally intended for other regions. They work perfectly well in their new homes, providing cost-effective alternatives to official store purchases.

However, users of these gray market phones in Mexico started receiving alarming messages on their devices. These messages warned them that their devices would be disabled for not complying with Mexican regulations, and they were urged to buy approved devices. Such messages appeared on phones from various manufacturers, but Samsung was the most aggressive in its approach.