Are You Ready to Let an AI Agent Use Your Computer?

Two years after the generative AI boom really began with the launch of ChatGPT, it no longer seems that exciting to have a phenomenally helpful AI assistant hanging around in your web browser or phone, just waiting for you to ask it questions. The next big push in AI is for AI agents that can take action on your behalf. But while agentic AI has already arrived for power users like coders, everyday consumers don’t yet have these kinds of AI assistants. That will soon change. Anthropic, Google DeepMind, and OpenAI have all recently unveiled experimental models that can use computers the way people do—searching the web for information, filling out forms, and clicking buttons. With a little guidance from the human user, they can do thinks like order groceries, call an Uber, hunt for the best price for a product, or find a flight for your next vacation. And while these early models have limited abilities and aren’t yet widely available, they show the direction that AI is going. “This is just the AI clicking around,” said OpenAI CEO Sam Altman in a demo video as he watched the OpenAI agent, called Operator, navigate to OpenTable, look up a San Francisco restaurant, and check for a table for two at 7pm. Zachary Lipton, an associate professor of machine learning at Carnegie Mellon University, notes that AI agents are already being embedded in specialized software for different types of enterprise customers such as salespeople, doctors, and lawyers. But until now, we[...]