We're introducing cashless parking
We're introducing cashless parking
We're introducing cashless parking - From the week commencing 24 February 2025, all our car parks will no longer accept cash payments, making them less expensive to run, and keeping payments secure.
Blue Badge holders remain unaffected by the changes as they can still park for free in any of our Blue Badge spaces in car parks if they are displaying a valid badge.
How to pay for parking
Pay and display machines
These will continue to accept card payments, including contactless and chip-and-pin.
PayByPhone
Available via a mobile app, an automated telephone line, or online through MyParking.
PayByPhone offers users:
- SMS reminders when parking time is about to expire – charged at 20p
- easy app access on Google Play and Apple's App Store
People should always use the official PayByPhone app, phone number or website for secure payments.
Faster and more secure payments
Councillor John Baker, our Executive Member for Finance and Highways, said:
Switching to cashless parking is part of our commitment to innovation and convenience for residents and visitors. Digital payments are faster, more secure, and reduce the high costs of handling cash. This step also supports our focus on delivering efficient, value-for-money services.
As part of our budget consultation earlier this year, one of the options we put forward was for cashless car parking. We listened to people's feedback and have kept card payments as an option for those who don’t use their phones to pay. This doesn’t affect Blue Badge holders who can park for free in Blue Badge spaces in our car parks.