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Built-in software ‘death dates’ are sending thousands of schools’ Chromebooks to the recycling bin

There are few things quite as emblematic of late stage capitalism than the concept of "planned obsolescence".

276 comments
  • Comments upon comments ignorant of the realities of the privacy laws governing this domain and the implications on firmware, driver and OS security support. "Just install Linux on it" is a completely unworkable solution. As some have pointed out, the places where this is done have a much thicker IT departments staffed with higher grade professionals to make it work. The thing to be mad here about is the shit support from vendors across the stack. If I had to guess, the worst offenders are probably the SoC vendors who typically ship firmware and driver updates as is the tradition.

  • This sounds like there's a market for a Linux distro that behaves like ChromeOS and can be centrally managed.

    • The problem comes down to education institutions. I remember when we got Chromebooks in my highschool (8 years ago) admins forgot to turn of developer mode and half the school unenrolled the Chromebook managing to bypass all restrictions. This went on for half a year until one day our school needed to run a state exam (more for measure of schools performance not as a college entrance exam or anything).

      The computerized testing program required deploying a specific chrome app accessible when chrome book is logged out (can't just download from chrome web store). When they tried to push the client since half of Chromebooks were unenrolled it failed. This required the school it to recall pretty much all chrome books to manually re enroll all of them and disable developer mode (prevents unenrolling and prevents sideloading Linux).

      Problem is if older Chromebooks are used for Linux in an educational environment there would be nothing stopping a student from whipping up a bootable USB and dumping another distro (bypassing restrictions). I'm also not sure if there is a enrollment mode equivalent Linux (there may be but not sure).

      At least that's my two cents (not a school it admin just a memory from the past 😉).

      • I never really understood the need for that strickt controll of the hardware... Who cares if Linux is sideloaded or if students unenroll. Imho I think if you need that strickt controll you are bound to get so many unnesseary issues down the line. Instead let student 6se what ever the fuck they want and for security just make sure they WiFi/ethernet is secure and locked down and any services the students need are behind a secure 2fa login. Treat any device as untrusted is more healthy for your security in the long run imo. If students need special software that they can't run on their own machines you can lend them a machine for that specific task for a specific time. Problem solved.

      • Problem is if older Chromebooks are used for Linux in an educational environment there would be nothing stopping a student from whipping up a bootable USB and dumping another distro (bypassing restrictions). I’m also not sure if there is a enrollment mode equivalent Linux (there may be but not sure).

        They could just disable booting from USB drives in the bios and password protect it. They could install something like Fedora Silverblue, or even customize the image used to include whatever modifications they want. Any changes they made to the image would be propagated through autoupdates. Kids wouldn't have root, so they couldn't forcibly install a different OS. Of course they could install flatpaks to their home directory, which is probably something administrators would want to prevent, but a knowledgeable student can always find ways to do what they want.

        This of course requires schools/districts to hire people to manage that stuff, which could be a problem.

      • (prevents unenrolling and prevents sideloading Linux)

        Should note that it's not completely foolproof, I know because I bypassed it. It's just not easy and technically you can get in trouble for it. Never got a 'vacation' for it though 😕

  • I agree that this is very bad on google’s part of course, however I don’t think the schools should just lie down and take it. As others have said, installing their own OS should be the way to go. It doesn’t need to be 1 person manually installing the OS on each laptop, there are Infrastructure automation tool like Ansible that can, once set up, manage installation and configuration of an arbitrary number of devices. All the device needs to do is launch a web browser from what I understand, and pretty much every linux distro should be able to do that. If they choose one with a friendly DE, then it makes it easier to use for the kids. The devices will most likely run much better on an OS without bloatware too.

  • I've been looking into getting a cheapo laptop to take outside, and Chromebooks caught my interest. However, literally everyone I spoke to about this idea recommended against it. After researching all the nuances to putting baremetal Linux on a $40 Chromebook (BIOS screws, firmware patches, etc), all so I could have 2GiB RAM and 16GiB of unreplaceable storage, I asked myself what the point even was. I might as well buy a(nother) Thinkpad T40 at that point.

    Glad I didn't go with the Chromebook. Got a 2018 HP secondhand from a local college. For a little extra money, I have something with superior construction, specs, and upgrade potential.

    • I was part of one of the first high school classes in the country to get chromebooks and oh boy were they AWFUL. Constant freezing, crashes, failure to boot them, all kinds of battery issues. For about six months we had teachers who relentlessly put their tests online and had us take t them on our chromebooks, but eventually most of them switched to paper because of the inevitable three-or-so students who would go "mine's not turning on" or "the screen's broken." They were fragile as hell too. The school said we'd lose our warranty if we were caught using them without the case, but even when they were inside the case they would regularly come out with cracked screens and broken keys. The internet speed on them was atrocious too. Our school wasn't known for ultra fast internet (in fact, some spots even were a cellphone data dead spot), but we had more than a dozen incidents of students using their phones to do assignments because the chromebook just wasn't connecting. The school had one IT technician and four librarians for a school of about 750, and they were working pretty much overtime due to how often the chromebooks would break.

      I remember at the start they said we only had one free repair and then every repair after that would cost us $50, but the school had to change it to 3 free repairs because everybody's chromebook (including mine) broke.

    • Used laptops are the shit for basic web browsing.

      I just found a Lenovo T470s at a flea market (Flea@MIT, for anyone in the Boston area), 6th gen i5, 2x4GB RAM, and 128GB NVMe, with charger and W10 license…for $100.

      I bought a 1TB NVMe and a 16GB SODIMM for like $80. Dual-booting Fedora and W10 (fresh-installed…I don’t trust someone else’s installation). Since getting it (Fathers Day), I only needed Windows one time (Linux Fire Toolbox wasn’t working too well for me with my Prime-Day Kindle Fire).

      As a plus, the battery life is supreme as well, and upgrading the ram and NVMe were stupid simple, as they are on most the Lenovo T-series.

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