[MITIGATED - Service Outage] Internet Outage - July 2nd, 2023

EDIT Mitigated (7/3 10:14 AM): We’ve been temporarily downgraded to 100Mbps to lower the bandwidth stress on the network due to a damaged fiber trunk cable.

The service should be stable now but some requests may take longer than expected due to occassional ping spikes.

An engineer has been scheduled for Wednesday 7/5 and we’ll have an update then. We apologize for any inconvenience.

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EDIT (7/3 @ 1:29 AM): The service appears to be mostly functional again and is processing through missed messages, so you may see delays in receiving notifications and feed posts from during the downtime.

We’re still seeing above normal pings and the occasional dropped packets, but the connection seems mostly stable.

We’ll check in again around 10 AM US Mountain Time.

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EDIT (7/3 @ 12:52 AM): We've exhausted our troubleshooting at this time and are waiting a repair technician. While the service does appear to be more stable right now, we're still seeing higher than normal pings.

We've created a backup Telegram channel for announcements in the event of the site going offline again: https://t.me/pawbsocial.

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As of July 2nd, 2023 at 10:07 PM, we're currently experiencing an intermittent Internet outage. We've reported the issue to our ISP and are awaiting a resolution.

The service may be partially or fully unavailable for short periods during this time.

We apologize for any inconvenience.