Businesses still don’t know what an ‘AI agent’ is and they don’t really want one
What is an “AI agent,” anyway? We could concoct a reasonable definition — say, you tell it in natural language what you want and it goes out and does it for you. But that doesn’t describe the thing…
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Why? Per the poll: “a lack of reliability.” The things being sold as “agents” don’t … work.
Vendors insist that the users are just holding the agents wrong. Per Bret Taylor of Sierra (and OpenAI):
Accept that it is imperfect. Rather than say, “Will AI do something wrong”, say, “When it does something wrong, what are the operational mitigations that we’ve put in place to deal with it?”
I think this illustrates the situation of the LLM market pretty well, not just at a shallow level of the base incentives of the parties at play, but also at a deeper level, showing the general lack of humanity and toleration of dogshit exhibited by the AI companies that they are trying to brainwash everyone with.
It's not unlike medical supplements before they got pushed away from real drugs and had all the markings on them about being just supplements rather than panaceas..
ATTENTION: LLM is not a real worker. Consult a competent manager before firing everyone around you.
Snake oil won't be a miscomparison on all points.