What is something people you encounter at your job say that makes you want to scream? (Job, person & quote)
What is something people you encounter at your job say that makes you want to scream? (Job, person & quote)
Job: cashier
Item doesn't scan
Customer: "That means it's free, right?"
🙄🙄🙄🙄🙄
Only about 4 weeks in as a cashier and I've heard this enough to last me a lifetime.
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See counterargument tho I've had multiple cashiers try to scan a thing that wasn't in the system and just throw it in my cart so it DOES happen. Lmao
What I do is find a similar item that costs less and use that for that item.
Just charge them for bananas. 4011. Everything is bananas if it doesn't scan.
Doesn't that mess with your inventory numbers?
Sure does! But when I've got a line of paying customers, "shrink" is not too high a priority for me.
I do make an effort to find the right item. We have a "cashier book" in the POS system that I can look stuff up in. Unfortunately it's not very robust when it comes to acceptable search terms, so if I can't find it after a few attempts, and the item is under $10, I just want to get the customer on their way.
This was a latex loofah at a Safeway grocery store. Good luck finding something similar. Maybe a sponge from the kitchen aisle?