My company gets a lot of incoming chats from customers (and potential customers)
The challenge of this side of the business is 98% of the questions asked over chat are already answered on the very website that person started the chat from. Like it's all written right there!
So real human chat agents are reduced to copy paste monkeys in most interactions.
But here's the rub. The people asking the questions fit into one of two groups: not smart or patient enough to read (unfortunate waste of our resources) or they are checking whether our business has real humans and is responsive before they buy.
It's that latter group for whom we must keep red blooded, educated and service minded humans on the job to respond, and this is where small companies can really kick ass next to behemoths like google who bring in over $1m per employee but still can't seem to afford a phone line to support your account with them.
Most social media is the wrong format for long-term discussion. Whatever you post, it will soon be replaced by something newer.
Consumers just want that quick dopamine hit every time they open the app.
There are still quite a few phpBB-style bulletin boards out there with threads that survive for years. I think that's the social media you're looking for.
Learning how to do small talk will improve your social, economic, and relationship opportunities in countless ways.
Asking people questions about themselves makes them think of you as likable.
Remember the acronym f o r d:
Family
Occupation
Recreation
Dreams
Small talk can be learned and getting in some more practice might make it bearable, perhaps even enjoyable.
When you are running out of topics keep the acronym above in mind and ask a question related to one of those topics. Something like this example:
Q: So, have you always lived in (wherever you are)?
However they reply, follow up with it positive and encouraging response such as: "ah you're a long timer. I thought there weren't too many of us left!" and then go right into a follow up Q also related to the acronym but now attached to the new information you have such as: is your family from this area too? What brought you here initially? What do you do for work? Hey since you've been here so long, what do you think about (insert local drama that's been in the news).
The goal isn't to interrogate, but to smoothly and rapidly sort through topics until you find commonalities. Then you can lift off and the conversation will feel very natural and easy.
I heard about this 20 some years ago and have used it at the start and end of business meetings, on first dates, with strangers, and heck sometimes even with my friends if we're catching up and I want to cover things that are core to them.
Well great. Is it time to start doxxing cops and service members who break their oaths so they can be properly ostracized from society - if and when society survives this?
Eventually YouTube will cost 89.99 a month and also be full of ads.
Then they will be disrupted by some startup company that will have to fight uphill for search and bandwidth access through Google's monopolistic front door.
Years later a court case will be decided and the new guy will be up and running a free service with a few ads or 1.99 a month for no ads!
I know there's a lot of hate for these mofos who go on expensive safaris to kill an endangered rhino or something.
But as far as I understand, these arrangements often benefit conservation more than anything. Because the specific rhino is selected for culling and is destructive or not reproducing and has become a menace to the herd. And the money is used to fund the agency responsible for the conservation efforts.
Might be bad data and I'm open to being reeducated but seems viable.
A lot of girls say things like "you're lucky I'm like this, most other girls wouldn't ______ like me"
And I'm thinking to myself "uhhhh you'd be surprised"