After years of eSim, wanting eSim, asking for nothing but eSim, I'm done with eSim. Having an argument with a T-Mobile rep in store on whether or not my Pixel 7 has an eSim made me no longer want eSim. I want my phone and its service to be as self service as possible, and managing my own sim seems to be my best option.
I mean, technically an eSim at its simplest is just a QR code provided to you by your provider, just like they provide you a SIM card. None of their fucking business whether your device supports it.
And what makes it more frustrating with T-Mobile is they don't allow their customers to go online and swap a phone themselves. You HAVE to go in or call. My brother got a Pixel 7, and we couldn't swap his 5 out for the 7 online.
I looked everywhere on that shitty website, the closest thing they had was an option "upgrade my phone" that just took you to their online store. Fuck TMobile, I hate them so much.