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An automatic software update straight up corrupted my TV, I have to use it with no internet connection like God intended or it keeps trying to go back to the home menu for an error message. Factory reset and updates won't fix it either. It wouldn't even forget my wifi, I had to change the password to force it to disconnect.
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Update thru USB?
It updates, then it goes back immediately. Out of spite, I'm guessing.
Have you tried turning it off and on?
A friend of mine had an expensive LED TV set get bad RAM about 10 years ago after a firmware fix. You could watch TV for about 2 hours before it went blank. Only official fix via the manufacturer was to disconnect it from power, wait until the rechargeable battery went down, then it was fine again for another 2 hours. It seems like it's overheating, but it's not. Something to do with a memory leak and video buffering. It was a known issue among tech enthusiasts, there was a homemade wiki on how to replace the shitty low end RAM with a $30 stick of laptop DIMM and it worked! He still has it, I think.