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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised

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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised

A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

229 comments
  • This is what happens when companies prioritize hype over privacy and try to monetize every innovation. Why pay €1,500 for a phone only to have basic AI features? AI should solve real problems, not be a cash grab.

    Imagine if AI actually worked for users:

    • Show me all settings to block data sharing and maximize privacy.
    • Explain how you optimized my battery last week and how much time it saved.
    • Automatically silence spam calls without selling my data to third parties.
    • Detect and block apps that secretly drain data or access my microphone.
    • Automatically organize my photos by topic without uploading them to the cloud.
    • Make everything i could do with TASKER with only just saying it in plain words.
    • Make everything i could do with TASKER with only just saying it in plain words.

      Stop, I can only get so hard.

    • How could you ensure AI to privately sort your pictures, if the requests to analyze your sensitive imagery need to be made on a server? (that based its knowledge of disrespecting others copyright anyway, lol)

      • Why it must connect to a server to do it? Why can not offline? Deepseek showed us that it is possible. The companies want everyone to think that AI only works online. For example AI image enhancements in my mid range Samsung phone work offline.

  • I wonder if it has anything to do with the fact that it’s useless.

    • I don't think it's meant to be useful....for us, that is. Just another tool to control and brainwash people. I already see a segment of the population trust corporate AI as an authority figure in their lives. Now imagine kids growing up with AI and never knowing a world without. People who have memories of times before the internet is a good way to relate/empathize, at least I think so.

      How could it not be this way? Algorithms trained people. They're trained to be fed info from the rich and never seek anything out on their own. I'm not really sure if the corps did it on purpose or not, at least at first. Just money pursuit until powerful realizations were made. I look at the declining quality of Google/Youtube search results. As if they're discouraging seeking out information on your own. Subtly pushing the path of least resistance back to the algorithm or now perhaps a potentially much more sinister "AI" LLM chatbot. Or I'm fucking crazy, you tell me.

      Like, we say dead internet. Except...nothing is actually stopping us from ditching corporate internet websites and just go back to smaller privately owned or donation run forums.

      Big part of why I'm happy to be here on the newfangled fediverse, even if it hasn't exploded in popularity at least it has like-minded people, or you wouldn't be here.

      Check out debate boards. Full of morons using ChatGPT to speak for them and they'll both openly admit it and get mad at you for calling it dehumanizing and disrespectful.

      /tinfoil hat

      Edit to add more old man yells at clouds(ervers) detail, apologies. Kinda chewing through these complex ideas on the fly.

  • please burst that bubble already so i can get a cheap second hand server grade gpu

  • It's really pointless to most people, it has its use case. But it was just a hype train everyone got on like a few years ago many did with blockchain, another nice technology but only for certain use cases. I don't want nor need an always on AI to search through my phone and spy on me. I have already had overbearing exes try that. It's actually a big reason I am considering switching to a Pixel 10 as my next phone and just installing Graphene OS and calling it a day as my daily driver.

229 comments