2y ago

Google says it can’t fix Pixel Watches, please just buy a new one

2y ago

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.

arstechnica.com /gadgets/2023/09/11-months-after-launch-googles-pixel-watch-still-has-no-path-to-repair/

Technology @lemmy.world

L4sBot @lemmy.world

BOT

2y ago

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.

arstechnica.com /gadgets/2023/09/11-months-after-launch-googles-pixel-watch-still-has-no-path-to-repair/

Google Pixel @lemdro.id

ijeff @lemdro.id

2y ago

Google says it can’t fix Pixel Watches, please just buy a new one

arstechnica.com /gadgets/2023/09/11-months-after-launch-googles-pixel-watch-still-has-no-path-to-repair/

51 comments

Next thing to be killed by Google in 3, 2, 1...
- This is why for the first time in my life I ordered an iPhone. My domains being sold off to squarespace was the final straw for me.
  
  To be fair, telling customers to "just buy a new one" is standard Apple practice.
  
  To be fair here... Apple doesn't repair Apple Watches either. If you have AppleCare they still just replace it with a refurbished unit.
  Google doesn't even have a similar program though.
  
  This is one of the weirdest statements I've ever read.
  I don't like the repair policy of this company so I'm switching to Apple......
  Tell me you live in a dark cave without telling me you live in a dark cave.
  
  Same here. Not sure why but being told all my domains were being sold to squarespace really pushed me over as well.
- This is why I never invest in any Google product. They have a terrible track record of killing a project months after it was released.
Take them to court. Completely unavoidable amount of waste. C'mon
- What happened to the right to repair in the EU?
  
  The Commission transmitted a proposal to the European Parliament. The Parliament and the European Council have to discuss and pass the proposal for it to go into effect.
  Official info site of the European Commission
  
  Didn't Google get out of it somehow
Oooof, its kinda sad given pixels are some of the few devices with an unlockable bootloader.
I’m so close to going pixel again but stuff like this really bothers me.
I’d hope that if they did exchange the watch, they’d at least refurb the broken one that was handed in.
- Every pixel product I have had was fine when I got it, but Google just won't commit to support its products in any reasonable way.
  I've never had similar issues with Samsung.
- Exchange?
  Google doesn’t have a program for that, and they’ve already said accidental damage isn’t covered by warranty.
  So if you crack your screen, it’s entirely on you to just buy a full new one. You could turn it in for recycling, sure. But that wouldnt go be be refurbished. Most companies don’t do their own refurbishment, and the pixel watch does not any parts available to it outside of manufacture.
I'm still upset about my OnHub, really nice routers but essentially bricks now if it's not already set up.
This is why I love my Watch 6
- Is it worth it if you don't have a samsung phone?
Very anti right-to-repair. Remember that Google has an iFixit partnership.
I like this watch face. Does anybody know where I can find it?
My amazfit watch does all the shit the Google watch does (and more) and it has lasted two years already. When it breaks I won't feel bad about getting a new one because they're that good, and priced right.

51 comments