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Having used Pearson products, this doesn't surprise me at all. Thier testing software hasn't been updated since the dawn of man.
Time to upgrade to another product.
Sadly, we get fuckin' stuckbwith certain publishers either through sweetheart deals with admin (so we professors don't get a choice) or through lack of available courseware/software/support elsewhere.
At my institution, we're lucky, because we get to pick basically whatever we want. We're pushing hard for free open-access stuff. Fuck contemporary publishers.
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