Logitech CEO Hanneke Faber wants your next mouse to last forever
Logitech CEO Hanneke Faber wants your next mouse to last forever
Logitech’s Hanneke Faber discusses the future of the computer mouse.
You’ll hear Hanneke talk about a concept called the “forever mouse,” or a mouse you buy once and upgrade over time with new software features — features that, of course, might carry a subscription fee. Subscription mice! It’s a lot.
Subscription, of course that’s what they’d go for. What a bold new vision they bring.
"You have run out of monthly scroll-wheel credits."
Infinite growth, the cancer that eats the goodness out of companies. I've preferred Logitech mice since the MX518. Mine have usually lasted 3-4 years before I start having issues with either the scroll wheel or more frequently the left/right click sometimes double clicking. It strikes me as silly to paint a future where the innovation of a piece of hardware isn't improvements in the form of hardware advances, but rather, software upgrades.
Get the fuck out of here! Just another company hoping to get some of that sweet subscription money. How do companies not realize that the average person doesn't have an infinite budget with the ability to actively have 23 streaming services with subs, productivity software with subs, data subs for their car, subs for gaming, subs for news. God damn it.
These "hardware as a service" morons need to go away already. The concept has failed in every single attempt.
Not to mention, every Logitech mouse I've owned has had a hardware failure between 0-3 years.
My MX518 never stopped working, not even after 15 years of heavy use.
Just allow us to repair it and sell spare parts for fucks sake you evil parasites. Take your AI bullshit and fuuuuucck ooooffff oh my GOD
One of these days, I’d like a company to view its product as its advertising strategy.
You want to get ongoing value out of a one-time sale?
One option is subscriptions to operate the thing.
The other option is the thing produces value to your company by producing value to the consumer continually. Make it stand out, so that everyone who sees and tries the product wants one. Boom, there’s your monthly recurring revenue.
Not enough, you need to sell the hardware + subscription, otherwise, MBAs all around the world are sad.
You don't want that do you?
I honestly think that all the marxist propaganda — which tells people that the most successful only get there by treating people poorly — creates an unconscious assumption that the only way to get profit is by mistreating people.
I think it’s a self-fulfilling prophecy when we convince people that capitalism is evil.
I thought their mice are fairly good quality.
The discontinued my favorite mouse though.
I also fucking hate their new software. Why the fuck did they change it again?
Agreed, their software is utter garbage.
There's the Onboard Memory Manager though, which does everything you would ever want without the gloss, bullshit and bugs:
https://support.logi.com/hc/en-au/articles/6449584392215-Onboard-Memory-Manager I like their hardware but if they ever make it incompatible to this software, I will stop buying it.MX518??
I actually really liked the G602. I know I am in the minority though.
If they remade the MXmaster 3 with the same number of buttons as the G602, I would be pretty stoked. Love the scroll wheel and button feel of the MXM3. Its cursor movement feels buttery smooth, and it's shape still feels good after 8 hours of REVU markups.
Um, I don't want my mouse to have software features, I just want my mouse to last a long time. My Intellimouse Pro accomplishes that, and in that time my wife has gone through 2 off-brand mice, 2 Logitech mice, and is now on a Razor. If Logitech makes something competitive with my Intellimouse Pro, I'll probably get it. All I need is:
- left and right click
- scroll wheel and middle mouse click
- back and forward buttons
- bonus points for some kind of side scroll
- sensor on the bottom to track movement
- reasonably comfortable
I don't need macros, adjustable weights, LEDs, etc. I don't want fancy software or any of that jazz. I need a reliable mouse that's reasonably comfortable. If you add a thumb button and add macOS support, I'll pay a small premium. If I really like it, I'll probably buy 5 (work, desktop, laptop, wife desktop, kids computer).
you can have side scrolling with any mouse that has a wheel by holding shift
Never buying a Logitech device again. I shouldn’t have to create an account to use a mouse that I paid for.
Exactly why I swore off Razer years ago (besides their shit constantly breaking)
Perhaps.
lol you're the fucking CEO, don't play coy
I really, really wanted this headline to mean they were going to make extremely high quality mice
I was hoping it would be a right to repair thing when I first saw the headline
Just make an MX518 or equivalent mouse forever and I'll keep buying them forever. This isn't rocket science Logitech.
Mine lasted 15 years. They created a remake of it around 7 years ago, but I didn't buy one because my original was still working. The original never actually stopped working, it just started looking and feeling very worn and dingy. I'd buy another if they released another remake.
I lucked out and bought three (original) MX518 on clearance at a Target after they were being phased out in favor of the (inferior) original G5 laser mouse. I gave two away as gifts, but the spare lasted me many years. Technically it never stopped working, but I wanted to try out the newer models and their nicer cables and teflon sliders. When the remade version came out, I bought one and when I realized how much better it was than my Tron-like Logitech mouse they has been pushing, I bought a second one so that I could hopefully go decades until I needed to worry about this. That backup new MX518 is still in the box, so my plan has been a complete success.
Instantly fired. Can't sell mice if your mouse is still fine.
Unless they're selling mouse licenses that need a subscription...
Edit: GODDAMNIT IT REALLY IS A SUBSCRIPTION MOUSE.
I've had a LOT of Logitech stuff in the past. Hell, all the peripherals on my gaming rig are from them.
The fucking SECOND that they start pulling this Instant Ink subscription bullshit, I'm fucking done. And why the tapdancing christ does a mouse need AI integration? It's done fine for the past 40 fucking years.
Fuckin enshittification man. I'm so disappointed in Logitech.
I’d quite like to be able to buy a replacement ‘D’ keycap for my 2 year old Logitech G512 Keyboard. A part that can’t costs more than a few cents to manufacture.
It uses standard keycaps, you can buy replacement sets from tons of places online and most computer stores sell them as well
Good to know, thanks
Can you please bring back the Trackman but add a scroll wheel? I loved mine but it was PS2 and I could never get used to using one of the thumb buttons as a scroll lock.
They have ps2 to usb converters, in case you still have it.
Sadly, no. Lost in a move.
You might like ploopy
https://ploopy.co/classic-trackball/
It's open source too, which is a big plus in my book.
My Razer naga gaming mouse is already feature complete. There's not a single thing missing and no more improvements to be made. I didn't change a single setting in 15 years. It has 12 numbers on the side and a 4 way tilt mouse wheel. I only had to replace it 2 times because at some point the clicking just stops working, after ten thousands of hours clicking. The only thing Logitech could improve, is providing easy replacement parts. Let me slide off the top, unplug the click mechanism or the scroll wheel and pop in a new one for a few bucks. But that would lower their revenue, so they won't do it.
Endgame gear offer this.
They sell replacement click switches, and even offer them in different "feel" like a mechanical keyboard. They sell other parts too.
I bought one after my Corsair mouse died 7 years old (the cable, again). It's miles better than what I had, at less cost.
I've had the same Razor mouse for over 10 years. It helps if you clean them occasionally, don't throw them at the walls, and pay for a good quality one to begin with.
The mice I've had in the past that tend to break have always been wireless mice, the wired ones I've never been an issue.
Soft rubber components always go greasy and sort of melt after 5+ years. Also: got any tips for cleaning? The wheel and button edges in particular are really annoying to clean.
That tacky rubber feeling as the soft rubber ages is disgusting. They only fix that every worked for me is covering it up... I used mouse grip pads, or grip tape.
Once it's gone like that you can't really do anything about it. You have to clean it ahead of time to prevent that happening.
That's what I mean about getting a good quality mouse to begin with, The cheap ones are made of cheapish plastic that will do that eventually.
I only replaced my Razer Diamondback very recently. I remember getting that around the time Half Life 2 came out...
Meanwhile the wife already had to replace the wireless dongle on her two year old Naga Pro.
Yeah, they already kind of last forever if you take care of them. No need to pay any more money. I used a logitech mx1000 for about 10 years, it didn't fully die, but it was getting there. That was through my world of warcraft years. Since then I've been on a logitech g500s, also about 10 years now. I still only have to clean it about once every 2 years when it starts double clicking or not holding a click randomly. Turns out without world of warcraft they last even longer. To "clean" it, I just mash the buttons for about 10 seconds then shake the mouse upside down. Do that a couple times, then wipe up what fell out. Good as new for another 2 years or so.
Sorry Logitech but every since my MX Master started acting up almost a decade ago, I've been using the same... G600 and M570 (with an MX Anywhere in my bag)
I keep hearing about issues with Logitech but the two other G600s I bought haven't even left their boxes.
Newsflash asshole, all mice last forever unless you swing them around at the cable and bash them into the wall. I still have all my mice of +20 years. You want a mouse to last forever, make the rubber not turn into sticky gunk after 10 years.
My MX310 is still going strong after 2 or so decades!
I’m on my fourth MX Ergo trackball. I’ll take five years at this point, let alone forever.
Like everybody reading this title, I assumed it was a pet mouse (the animal, mouse mouse-culus or whatever)