You know, that's true and it didn't even occur to me. I guess she just wouldn't have bought it? (I would have been fine with that, I hate SUVs, even hybrids.)
We've got a 2019 Rav and I can't remember how, but you can adjust the height that the door opens to by some series of button pushes. We had to lower it so that it doesn't hit the frame of the garage door when opening it inside the garage. Maybe just adjust it so that it doesn't open all the way and it'll be easier for her to reach the button?
I actually sell these. You can manually lower the door to the height that works comfortably, then hold the automatic door button down for about 3 seconds. That should program the door to a new maximum height.
How do I set the height on my vehicle's adjustable power liftgate?
When the liftgate reaches the desired height, push the rear liftgate close-button once (button is located on the doorjamb of the rear liftgate, and only accessible when the liftgate is open). Press and hold the button until it beeps 4 times. Click here to view a video.