Earlier this year, Reuters reported that Tesla had created a special “diversions team” to avoid dealing with complaints from customers about their vehicle ranges.
@ianbetteridge@aral@Five For those wondering just like me, the answer is a bit complicated, but in terms of settlements paid:
On 28 June 2016, Volkswagen agreed to pay $15.3 billion to settle the various public and private civil actions in the United States, the largest settlement ever of an automobile-related consumer class action in United States history.