HR professionals are using ChatGPT to write termination letters

The tech industry is experiencing significant job cuts, driving demand for HR professionals who can manage termination processes well. ChatGPT is being increasingly used to aid these professionals in their difficult tasks.

Layoffs in Tech Industry: Major tech corporations have recently cut jobs, leading to increased need for HR professionals. These individuals are sought after for their ability to handle sensitive termination processes with tact.

• Tech giants like Google, Meta, and Microsoft have laid off tens of thousands of workers in the past half year.
• The layoffs have sparked a demand for Human Resources professionals, particularly those skilled in handling termination processes.

HR Professionals and AI Tools: To better manage these difficult termination conversations, HR professionals are leveraging AI tools.

• Many HR professionals in the tech industry are turning to AI to assist them with challenging tasks.
• Over 50% of HR professionals in the tech industry have used AI like ChatGPT for training, surveys, performance reviews, recruiting, employee relations, etc.
• More than 10% of these HR professionals have used ChatGPT to craft employee terminations.

Survey Findings and AI Usage: A recent survey studied the experiences of tech HR professionals and tech employees with HR in the industry, revealing extensive AI use.

• The survey involved 213 tech HR professionals and 792 tech employees.
• The findings suggest an increasing reliance on AI tools, especially ChatGPT, for diverse HR tasks, including crafting terminations.

Implications of AI Use: Despite its convenience, using AI in sensitive situations like employee termination can lead to potential trust issues.

• AI chatbots, like ChatGPT, allow users to emotionally detach from difficult situations such as job termination.
• However, using AI for these purposes could result in decreased trust between employees and HR professionals.

Previous Use of ChatGPT: ChatGPT has been used for a variety of sensitive matters in the past, such as writing wedding vows and eulogies.

• ChatGPT's use is not limited to HR-related tasks; it has previously been used to write wedding vows and eulogies.
• This illustrates the versatility of AI tools in dealing with emotionally charged situations.

Source (ZDnet)

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