HP adds 15 minutes waiting time for telephone support calls
HP adds 15 minutes waiting time for telephone support calls
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15 comments
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Wow. The best thing I've heard about HP is that their enterprise laptops aren't total crap. I haven't heard a single positive thing about them.
Why buy from them? Choose someone else...
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Didn't the Elitebook brand move to the separate HPE
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Looks like it's with HP, not HPE. I have no idea if the quality is still there.
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Nah their laptops are shit too. We are forced to use them for work and they have sharp uncomfortable edges everywhere, randomly have the fans on maximum (even when in sleep) and sound like a jet plane taking off.
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Wow. That was the only saving grace for them some years back when I talked to our IT people. My current company uses Lenovo and my team uses Apple, so I haven't touched an HP product for a long time.
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My company just switched from Lenovo to Dell. A downgrade for sure, but I feel like I dodged a bullet.
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why is that if i may ask?
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All I can offer is anecdotal evidence. I have had two enterprise issued Lenovo laptops, which are/were rock solid for 11/6 years now. Both times I had to replace the battery were easy to do, with rock solid documentation and demonstration videos.
The Dell on the other hand, corrupted it's UEFI bitlocker key causing complete data loss, BSOD for no reason (and happens to my coworkers too) and overall has a shabbier feeling build quality. It's not even been 2 years and the keys are peeling off. I've not really had to delve into repair documentation, but I don't think it'd beat what Lenovo offered.
But that still beats dealing with HP. HP had the worst reliability and documentation, providing stuff that looked like an 11th generation fax scan. I ended up buying the wrong parts simply because their diagrams were so ambiguous.
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My work laptop is fine except for how the Windows key fell off randomly after 6 months.
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15 comments