Victorinox replaced a blade on a 1985 knife for £10 + return postage.
Victorinox replaced a blade on a 1985 knife for £10 + return postage.
Attached: 2 images A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement. It came back today, fully repaired, cleaned, polished, lubricated and in a new box. Total cost: £10 + return postage. They sent the knife back with an invoice. I didn't have to ...
A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.
It came back today, fully repaired, cleaned, polished, lubricated and in a new box.
Total cost: £10 + return postage.
They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.
A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.
I'm stunned. Happy, impressed, grateful and stunned.
I have at least a couple of victorinox Swiss army knives, I will keep this in mind!
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I don't know if its only here in eu - but if you go to a knife shop that carries victorinox knives in order to buy "the springy think" that makes the scissors work - they won't - they'll just fix it for free.
I swear if I try to do this they'll be very contused and proceed to ask me to bugger off
The springy thing has actually been broken for years in mine, I'll definitely go look for a nearby store