Tech support workers, what are your favorite stories from your time in the industry?
Tech support workers, what are your favorite stories from your time in the industry?
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85 comments
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Me: Here's the URL for the web service I've just deployed. I've set up users and permissions so just copy it into your browser and you should see a very similar system to what you've been trained on with all your data in there.
Customer: All I'm getting is a blank screen.
Much panicking and headscratching later...
Me: Waaaiiiiittt, did you press Return/Go after copying the URL?
Customer: That was not in the instructions.
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Anytime you make something foolproof, the universe makes a better fool.
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PEBKAC is the only universal truth…
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PICNIC is the other universal truth
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I know pebcak but not picnic.
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Problem in chair not in computer :)
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85 comments