Why do we have to do the health insurance company's job for them?
Why do we have to do the health insurance company's job for them?
Just so tired of almost every time a doctor submits stuff to insurance, we have to be the ones to make multiple phone calls to both the doctor's office and insurance to iron everything out, figure out what the issue is (it's always a different issue), and basically be the go-between for the office and insurance. What am I paying $500+/month for?! It's like paying for the privilege of having an exhausting part-time job.
And yes, I understand that insurance wants to weasel out of paying anything, but this isn't even shadiness, just straight up incompetence and lack of communication/following procedures. The amount of emotional energy we have to spend untangling this stuff leaves us drained.
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Living in Europe with single payer health care, this sounds crazy. I just go to the doctor, leave, pick up my drugs, etc. It's all handled by the insurance except maybe a few bucks on some drugs. Worst case I have to show my insurance card but that rarely even happens.
It is crazy because OPs case is not very common, at least in my experience. The hospital sends the bills to the insurance and later I get a bill for what I owe. I don’t need to make any calls.
Oh no, it's very common, especially with large bills
Not sure how large but I recently got a bill for $3000 without having any issues. It took a while for it to get through the insurance but I didn’t have to make any calls. If you are disputing each charge and getting them to reduce the bill, then that’s a different story. Again, maybe only my experience has been good.