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From the comments on the article:
There was this brief shining moment when we had Google Now and Google Inbox and, at least for me, they were incredibly useful tools. Then they transformed into a content chum box and a stale email platform respectively and, while I think I know why, I’ll never understand WHY.
I feel this so hard. Inbox was so great and being forced back into old-school Gmail was so disappointing. RIP Inbox.
This.
I'll never forgive Google for killing Inbox. Of all the projects they killed, that one hurt the worst. I went from being able to actually manage my email to it turning right back into an unmanageable mess overnight, and in spite of their promises, not a single one of Inbox's features that enabled this were ever implemented in main Gmail.
That was a big turning point for me in being able to trust them for anything
I always wished for Inbox to simply become the new interface for Gmail. My wishes were destroyed once it got discontinued.
Same
There was a brief moment between Jelly Bean and Kit Kat in which Google Now and Inbox made being tracked by Google kind of useful in everyday life
Until the idiots all complained about it being 'creepy'. Ever since the tracking completely continued, but no longer with any benefit to us.
Great job idiots. Why people just don't opt not to use features they find 'creepy' I'll never understand. They are only satisfied if they bring it down for everyone.