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Is Voice Access really this bad, or is my phone haunted?

if youre unfamiliar, its an accessibility app made by google, for controlling your phone with your voice. this is different to the “OK google” thing.

I’m disabled, and I avoided owning a phone for many years because they’re so painful to use. but this year I finally had to get one, so I got a samsung s10e. but this voice access app is just... terrible? its really buggy, struggles to understand me way worse than Talon (a PC voice control program), and loves to do things I don’t tell it to.

it also doesn’t even make my phone fully accessible, theres tons of gestures it just can’t do, and I can’t add custom ones.

basically... am I doing something wrong? is there some trick I don’t know about? or is android accessibility really this bad? is there anything I can do?

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