HP CEO says customers who don't use the company's supplies are "bad investments"
HP CEO says customers who don't use the company's supplies are "bad investments"
HP is very insistent that users of its printers don't turn to cheaper third-party alternatives for their ink cartridges. It introduced a feature called Dynamic Security in...
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Eh, sure, that sounds accurate if a bit blunt.
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To the downvoters, I mean this in a factual sense, since HP sells printers ar a loss, which is a sort of investment, since they sell the ink at a high markup to recoup their costs and earn money.
So if customers buy their cheap printer, but not their expensive ink, then the investment HP made in the customer is a bad investment for HP.
It's a bad investment because it's unethical and people care about this sort of stuff (especially when every company under the sun is trying to replicate HP's vampiric nature).
"I disagree" - HP CEO
He can disagree all he wants but the article is about their ink pricing plan underperforming.