Went to a Loblaws run store today. Told the cashier that the bag of chips I bought were Canadian and didnt have the leaf icon on the label. Her response: "so what?". I explained I was just letting someone at the store know amd I completely understand it isnt her job. She responded sarcastically 'obviously'. I then asked who I should let know. She said 'if you really care go to costumer service'.
Needless to say, I will be going to Sobeys from now on. Fuck Loblaws.
- I have to ask - how did you think a cashier can help with your request?
  I’m not trying to be a jerk here, but cashiers are pretty low on the totem pole at Loblaws. If you knew it wasn’t their job, what were you looking for and what did you want in response?
  I don’t shop at Loblaws. We’ve been shopping locally since the boycott last May.
  But one of the things worth considering is what we expect of each other. Was one person’s rudeness reflective of everyone else who works somewhere?
  There are so many way we can work together to make our communities and country stronger. Not shopping at Loblaws can be one of them. But for this reason? I’m sorry, it just seems strained and unusual.
  
  I’m not trying to be a jerk here, but cashiers are pretty low on the totem pole at Loblaws.
  Arrrg! What a missed opportunity for low on the food chain
  OK I'll see myself out...
  
  I get it. I was just trying to figure out who to tell and was really taken aback by the defensive response. Ive run into a number of rude cashiers at this place as well, so Im venting somewhat.
  My main concern is their high prices, poor quality, and general disregard for their customers. As the previous commenter pointed out, theyre setting up barriers everywhere to prevent shoplifting. One Loblaws place I go to has a grand total of two checkout stands left and only one cashier at a time. Theyre pushing self checkout hard which is just an excuse to downsize their staff. Meanwhile if you want to go to the bathroom you have to literally reenter the store because its past the barriers.
  No other supermarket around here has these damn things and they arent pushing self checkout. Thats not to say places like Sobeys are ethical either. But at least they dont go out of their way to seem like they hate their own customers.
  
  I’m with you on all those points. Loblaws is theft of a different kind and to your most important point: these stores have made it impossible for smaller stores to exist - so I also get that you might not have a choice.
  And thanks for responding so kindly. Appreciate you.
  My perspective here, to share, is that I don’t understand the hard time others are having. Not that I can’t understand - but rather that I am not in their shoes. I’ve been trying to cut all workers slack because they’re also trapped in a system and we’re powerful if we stick together - so forgive me if I also forgot to empathize with you.
- I'm assume cashier was a dual citizen or on visa, so they don't have any skin in the game. Canadians who are born here and single citizenship are taking this alot more seriously than those who have a plan B if this country gets destroyed, which is understandable.
- Fuck Loblaws, but don't expect Sobeys to be better at properly labeling Canadian products. The number of Canadian made products, by Canadian owned businesses that don't have the little maple leaf tag next to them is very questionable in its own right. American brands selling the same product types have been getting the label, though, which is highly suspect.
  Just assume those little stickers have been paid for at any big chain.
  
  Oh for sure. But if both stores dont care and only one berates me for even asking about it, makes the decision of where to go easy.
  
  Totally. Sobeys also hasn't thrown up any plexiglass mazes, at least around here. That was the last time I ever stepped foot in a Lowblaws.

56 comments