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That's an error message from Cloudflare, their tunnel provider. The server is probably unreachable. Either they're doing some maintenance, or it's a hiccup or something went wrong. You need to wait for a moment. Or maybe a bit longer if they're facing any issues.
Wow, they're really offline for a long time now. Did OVH really mess up that hard? I guess hardware in a datacenter fails every day? Wouldn't they be prepared for that and just restore/migrate to a different machine, then?
Yeah that's usually how it's supposed to work, but sometimes it doesn't work properly for a variety of reasons.
Yeah, it's speculation at this point anyways. I mean I've only ever seen webservers with a RAID. So one harddrive failure shouldn't affect it too much. Then most people rent a VPS and that usually runs on some cluster. Even if a whole machine goes down, it's supposed to come up again on some other machine automatically within a few minutes. And then you should have tech support of a big hosting provider answer within some timespan. I hope someone will write a summary of the events and link it somewhere. Maybe a lot of things went wrong. Or it's some kind of error in the specific setup lemmy.ca did.
It wasn't a hard drive failure but something more severe, since the remote console is non-responsive. I just called OVH to yell at them and press on the ticket, so hopefully should be resolved soon.