The Product is . . . Comprehensenility
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Insurance is a product. Just because you don't like the product doesn't make it fake.
Words have meaning.
Words do have meaning. But putting paperwork and process around something that would happen anyway and claiming that paperwork and process IS the thing that would happen anyway is bullshit.
It's a "product" like "AI" is "artificial intelligence".
Whatever you say, it's your head cannon we live in.